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FAQ

How do I track my order?

You will receive an email notification with tracking information when your package has shipped. Orders placed after 12:00pm PT (3:00pm ET) will ship the next day. Unless otherwise indicated, all orders ship through UPS Ground and are expected to be delivered within 3-5 business days. 

Item Condition Standards

Pristine: No sign of being worn with tags attached. Boxes, dust bags included.
Excellent: Unused items without tags. Boxes, dust bags not included.
Very Good: Very light signs of wear, minor snags or stains. 
Good:  Product may show signs of wear, with moderate stains and/or snags.

Have another question? Email info@theremoda.com